Customer Testimonials

See how customers feel about working with us!

We have used Higdon's for years. Not just for our home, but for our family business. They are always super nice and helpful. They always been wonderful to me and my family. You don't get that much anymore, so it's just a good feeling that someone actually takes the time to treat you right.

Martha C.

My technician and his team do outstanding work, and their customer service is beyond good. We had a last minute need for them to service our systems and they were able to fit us in, and they did not make it a "rush job" or make us feel like we were imposing on their schedule. They took the time to tell us the issues and what they needed to correct in a way that we can comprehend! I highly recommend them.

Stephanie B.

I called Connie at 8:15 for an appointment. The technician called back at 8:20 to see if it was a good time for him to come by. He was very personable, explained the problem, and had everything fixed very quickly. Highly recommend these guys!

Glenn K.

They showed up early and knew exactly what to do to get my air conditioner running super fast! Friendly and competent service, you can't ask for more than that. I will be using them in the future.

Patrick G.

If you're looking for honest work at a fair price, call Higdon. They were punctual, explained and demonstrated the issue, and had everything fixed and put back together (neatly) in no time. Highly recommend!

Maranna P.

We have used Higdon Service for several years with positive results. They are timely in response and fair with their prices.

Jeff C.

We have used Higdon for all of our AC needs for quite a while. Their knowledge and customer service are outstanding. We had a compressor replaced today and they were, as always, very efficient and sensitive to getting us up and running in this heat. Highly recommend!

April W.

We're new to the area; Higdon's came highly recommended and lived up to their recommendation. Quick response and very knowledgeable technicians. Thanks guys!

Katherine S.

These guys are great! We have used them for more than 15 years. We appreciate their quality service, as well as their trustworthy character.

Clotile R.

I have been a Higdon customer for 3 years and am very pleased with their service and knowledge of expertise. The office staff is friendly and helpful. If they have to return your call, they make sure to call you back the same day. Scheduling an appointment is a breeze, and they can have someone come out within a day or two. My technician is prompt, courteous, and detailed. I like to ask a lot of questions and he does not seem to mind answering each one. I can tell he takes great pride in his work and wants to be sure you are a satisfied customer. I have recommended Higdon to friends and I will continue to give them praise.

Tracie T.

Higdon heating and air has always been top notch when it comes to service. Very professional and have for my experience, been same day service when I call. Very surprising, but thankful! They listen to what the problem is and get right to work! Knowledgeable and professional. I trust the Higdon folks to do only what needs to be done and not charge for things not needed.

Tony W.

We received a technician on the same day we called and he diagnosed the problem with a thorough knowledge of the AC system. As soon as the replacement part was available, he returned and installed it. We are super pleased with the speed of Higdon's service.

DeWayne F.

We have done business with Higdon Service for years. Their guys are always so helpful and professional! We love knowing that with our semi-annual contract, we can call them anytime we need anything and they will take care of it!

Laura P.

Quick service, great workers, on time, and excellent service. Installed a gas line for a cook top and did a wonderful job. Would recommend Higdon Services for AC and heating or gas work.

Steve P.

This company is top notch. I have used Higdon Services for 10 years or more. I like their no nonsense approach to each job they perform. They have been great to work with. They come in, do the job, explain the problem, and give solutions to improving my heating and cooling. If you're not using this company, you are really missing out.

Anthony G.